Wrong lid, great customer service
"The color amazing and I bet I would look great, but I think the lid change and it doesn’t fit my bottle, customer service iiis already working with me to get the correct one lol, but I love Ello, so I’m happy🩷"
Replacement Lid - Cooper Version 2 Stainless Steel Water Bottle
Regular price
$6.99
Sale price
$6.99
Regular price
$6.99
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30-Day Returns
Limited Lifetime WarrantyCovers defects in materials or workmanship. We will replace the product or defective part at no charge. For original purchasers in the US & Canada. See full terms.
This is Version 2 of the replacement lid for the Cooper Stainless Steel Water Bottle. The lid features a lock and leakproof cover to keep drink surface fully protected during transport. Version 2 lid fits the Cooper 18oz Stainless Bottle, Cooper 22oz Stainless Bottle, Cooper 32oz Stainless Bottle, and the Cooper 40oz Stainless Bottle. Please see photos for reference.
We're here to help! If you have any questions regarding which version to purchase, feel free to send a photo of your bottle & lid to support@elloproducts.com.
Internal straw not included.
Replacement lids sales are final and not eligible for return.
If you are not sure if this lid fits your bottle our Ello Care Team can help; please contact us here.
This is Version 2 of the replacement lid for the Cooper Stainless Steel Water Bottle. The lid features a lock and leakproof cover to keep drink surface fully protected during transport. Version 2 lid fits the Cooper 18oz Stainless Bottle, Cooper 22oz Stainless Bottle, Cooper 32oz Stainless Bottle, and the Cooper 40oz Stainless Bottle. Please see photos for reference.
We're here to help! If you have any questions regarding which version to purchase, feel free to send a photo of your bottle & lid to support@elloproducts.com.
Internal straw not included.
Replacement lids sales are final and not eligible for return.
If you are not sure if this lid fits your bottle our Ello Care Team can help; please contact us here.
Replacement Lid - Cooper Version 2 Stainless Steel Water Bottle
$6.99
Yucca
Overall rating: 3.8666666 / 5 from 90 reviews.
AI Generated Review Summary
The Replacement Lid for Cooper Version 2 Stainless Steel Water Bottle is praised for its perfect fit and leakproof cover, ensuring the drink surface is fully protected during transport. While opinions on the bottle itself vary, customers generally find the correct lids for their bottles. If you have any questions regarding which version to purchase, feel free to send a photo of your bottle & lid to support@elloproducts.com.
Summary topics
- Lid Fit (14%): Customers expressed satisfaction with the fit of the replacement lid, stating that it fit perfectly and was a perfect fit for their bottles.
- Lid Issues (41%): In general, customers had issues with the wrong lids, but they found the correct ones.
Review topics: [fit, quality, customer service, issues, style, lid, water bottle, bottle, spot].
Review highlights
- "the replacement lid was a perfect fit for the bottle i already had" —
- "My replacement lids fit perfectly." —
- "The replacement lid is a perfect fit and I am no longer having issues with the locking mechanism." —
Reviews
Very disappointed in lid.
"As hard as I tried (hours!) to research and find the correct lid to the water bottle (which had broken) the lid I received did not fit. I was too exhausted and discouraged to pursue it further. All of this could have been prevented if only a customer service phone number had been prominently posted on your website. Wast of time. Waste of money and effort. Please have human call me: 650/714-0580"
I wish more companies offered
"I wish more companies offered individual parts replacement like this. I really did not want to replace my entire water bottle (stickers and nothing was wrong except with the lid). It's a much more eco friendly option than replacing the whole thing. I also appreciate that they changed the design of the handle making it wider and easier to hold."
Replaced lid for my Ello
"Ordered a replacement for my Ello bottle and it's back like new! So very pleased!"
Replacement lid worked really well.
"The replacement lid worked really well with the water bottle. Would order again!"
Customer service stars!
"We had a problem with our water bottles & replacement tops and the customer service is second to none! Fantastic service, well above & beyond 😄"
Great replacement lid. Fast shipping.
"Great replacement lid. Fast shipping."
Always good to have extra covers for my Ello water bottles.
"Had to replace my first Ello water bottle cover because the plastic seal ring on it started to mold. Now that I have my replacement, I always take it off when I wash the cover and let it dry thoroughly."
It was great at first.
"It was great at first. Excellent fit, color was solid. It’s a round black cylinder, so I am not sure what to say about style. Style is fine to me. BUT, the lid keeps popping open. The lid does not click closed completely—no water leaks, so the seal is perfect. If the lid is closed and I pick it up by the handle, the lid pops open. With any little movement, the lid opens. I was going to ask for a refund or replacement when I saw the paperwork you and I had to fill out. I just ordered a second lid. The lid is something like $6. 99. Too much effort for both of us to order a second. Granted, if this were a big-ticket item, I would have proceeded with a request. It is my favorite mug. It is my go-to mug for travel and home."
Thecircle
"The top did not fit"